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How we work Best practices About Us Contact Us Terms and Conditions Privacy Policy FAQ
Terms and Conditions

The Cashback Service is operated by indiancashback team ("we", "us", “Company”, “Indiancashback.com”, “Site”, “Website”). Website and its Services is subject to the acceptance of the same. By subscribing to or using any of our services you agree that you have read, understood and are bound by these Terms & Conditions, regardless of how you subscribe to, or use these Services. In case you do not agree with these Terms & Conditions, in whole or in part, you are advised to not subscribe to our Services.

Regarding Membership:

Indiancashback.com membership is available through registration process after you submit certain requested information to Indiancashback.com. Before registration we ask whether or not you agree to current Terms of Service. If you don't agree to our Terms of Service you will not be permitted to use the Indiancashback.com service.

Services through us:
1. Coupon Service:

We provide coupon codes in the website, which can be applied to mentioned website with the code, for getting reduced pricing while you purchase. If not mentioned specially, there won't be any cashback for using coupons.

2. Cashback Service:

Our Cashback Service allows users who register on the Site ("Members") and therefore create an account with us ("Account") to earn cashback on tracked purchases from retailers on the Site ("Retailers"). To qualify for cashback, the Retailer must confirm that the Member’s purchase is tracked, genuine and successful (constituting a "Qualifying Transaction"), and your resulting cashback must be received by us (becoming "Cashback" as a result).

User obligations:

You must be at least 14 years of age to become a Member.

The indiancashback website and its Services are directed and intended for the sole use of customers in India, we do not undertake responsibility of any consequences arising from the use of the Website or its Services from any locations outside India.

You must register for the Cashback Service using accurate and current information about yourself - including your correct name, address and any other requested details. If you are asked for, and provide, details of a bank account or Cheque payment details into which you wish to receive payments (your "Cashback Receipt Method"), you (a) must ensure that you are, and remain, fully entitled to use that Cashback Receipt Method, and (b) confirm that you wish to receive cashback through that Cashback Receipt Method. You should keep this information updated through your Account.

Note that your Cashback Receipt Method (such as NEFT or Cheque) may have rules about the maximum or minimum payment that you can receive through that Cashback Receipt Method.

Important: You must ensure that the email address we hold for you is kept up-to-date and that you have full access to it - we will be sending you important messages there. If you change email address, then you must change the address we hold for you on your Account.

Referral Fees and cashback:

Further, from time to time Retailers may increase or decrease the commission paid – in which case the cashback offer illustrated on our Site may be incorrect. By default, your applicable transactions will be credited in line with the commission reported to us by the Retailer, which may be more or less than the advertised rate. We shall not be liable for any difference in the expected cashback by the Member and the actual Cashback received by the Member. When we have traced a paying, Qualifying Transaction to your Account, we will credit your Account with a ‘pending payment’. Once the Retailer confirms the transaction, the payment will be marked as ‘validated’ – this can take 90 days or more from the date of the purchase. If the goods are returned or the sale reversed or amended by any means then the cashback payment will not be made. Further, in the event that the Retailer feels that the purchase is not genuine for any reason whatsoever and we do not receive any Cashback for the transaction, the Member will not receive any Cashback.

Whether a transaction shall qualify as a Qualifying for cashback Transaction (including cashback through a Qualifying Referral) shall be at the sole discretion of the Retailer or us and the Member understands and agrees to the same. We shall not be held responsible if the Retailer fails to report a sale to us or does not qualify a transaction as Qualifying Transaction. Further, we shall not be responsible in the event due to some technical or other error we cannot trace a sale back to the Member and does not qualify the transaction as a Qualifying Transaction or a Qualifying Referral for any reason whatsoever. Whilst we will endeavor to recuperate non-payments from the Retailer, the decision of ourselves, the Retailer or Retailer’s tracking agent is final. Whilst we will try and recuperate missing commissions, at any point we reserve the right not to chase missing commission claims, particularly where no purchase has been made.

When a Member sends us an enquiry on missing cashback, our system would check if the user had an exit click from our site for that store on the date mentioned by the user. All exit clicks to stores are saved in the database for cross reference on adding cashback values. Where a commission enquiry has been successfully paid by a Retailer, you may receive a lower amount than expected; this is due to the amounts received by ourselves possibly being lower than the original claim. We do allow you to query this with us. If a Retailer still hasn't paid a manual commission claim after a period of six months then we reserve the right to close the enquiry claim.

We reserve the right to reclaim or make balance adjustments accordingly where it has been established that any credit has been applied in error. This will include but is not limited to transactions where the credit is not genuinely due or payment for any credited transaction has not been received from a Retailer or its agencies and/or misuse or fraud. This can include transactions which are already marked as payable or validated in your Account, or for transactions which have already been paid over to you.

Bulk Orders:

Bulk Orders will not be entertained for any reason. Usage of cashback service for personal / non-personal / commercial use is against our T&C's. We shall block all such accounts and forfeit their cashback balances with out prior notification.

Your Account:

You can withdraw your validated cashback when you have at least Rs 200 in your Account. In the event the Member decides to close the Account with us or the Member’s Account is closed for any reason whatsoever, before reaching the initial Rs 200 limit, there might be a small transaction fee to withdraw the cashback. Cashback payments by Cheque carry an additional fee of Rs 30. This is charged by our Bank to cover administration and postage costs. We have the discretion to forfeit any such validated balance showing on your Account for the reasons provided elsewhere in this Agreement.

Privacy & Cookie Policy:

Our Privacy & Cookie Policy forms part of this Agreement, and by entering into this Agreement you also give your consent to the way we handle your personal data under that policy. Given the global nature of the World Wide Web, please note that a posting on the Site may be accessible to internet users around the world.

Our Role:

We are not a party to any transactions with Retailers, and are not the seller or supplier of any of the goods or services that they make available. Thus we do not have any of the legal obligations that apply to the sellers of those goods or services.

Accordingly, we have no control over or responsibility for: the quality, safety, or legality of those goods or services available from Retailers; or whether the Retailer can or will supply and pass good title to any goods or services.

Misuse:

We reserve the right to suspend or terminate any Members access to our service, or parts of it, if in our reasonable view the relevant Member or Account appears to be in breach of any provision of this Agreement.

Members must not enter into, or attempt to enter into, any transaction with a Retailer or to gain Cashback (a) by providing personal information of someone else, or a payment method which they are not entitled to use, (b) by deceptively or unfairly exploiting a Retailers offering including but not limited to creating fake or unauthorized referral links, or (c) in breach of any terms and conditions applied by us or the Retailer to that transaction. We reserve the right to forfeit any pending payments or validated payments in the Member’s Account in case of such misuse of our service by the Member.

It is each Member’s obligation to ensure that any material posted by him/her or associated with his/her Account:
  • is not defamatory, offensive, or abusive or of an obscene, indecent or menacing nature;
  • is not intended or likely to cause needless annoyance, inconvenience or distress to any person;
  • does not contain any computer virus, macro virus, Trojan horse, worm, or anything else designed to interfere with, interrupt, or disrupt the normal operating procedures of a computer or to surreptitiously intercept, access without authority, or expropriate any system, data or personal information;
  • does not contravene the Applicable Law or regulation (including, but not limited to, laws governing consumer protection, distance selling, unfair competition, anti-discrimination, false advertising, copyright, trademark and privacy);
  • does not breach the rights of any person or entity (including any rights or expectations of privacy);
  • where it constitutes feedback on a Retailer, is accurate and fair; and
  • does not advertise any goods or services.

Notwithstanding anything contained elsewhere in this Agreement and the Privacy Policy, we reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your Account, email addresses, usage history, posted materials, IP addresses and traffic information. Any Member, who in the sole discretion of the Retailer or us, has committed fraud in use of the Site or our Cashback Service or misused the Site or the Cashback Service, their Account will be closed, email and IP address will be blacklisted so they cannot use it again, and cannot register from the same PC. If you see or experience anything on our Site that appears to infringe any of the above requirements, we would like you to inform us by using our contact form.

Each Member acknowledges that we are entitled, but not obliged, to withdraw any material, which appears - based on information received from third parties or other Members - to be in breach of this Agreement.

Contact from third parties:

If anyone contacts us in relation to material or transactions associated with you or your Account, then you agree:to provide all reasonable information and assistance we may require in connection with responding to that contact; and to respond promptly and accurately to it, should we pass the message to you for a response.

Additional services:

We or our partners may offer new or additional services through the Site from time to time. Your use of those services may be subject to additional terms and conditions, which you must comply with. Provided that those terms are notified to you on the Site in an appropriate manner (as determined by us in our reasonable discretion) when you agree to take those services, any failure by you to comply with a material provision of the terms governing those services will amount to a breach of this Agreement.

Operation of our Cashback Service:

We reserve the right to withdraw, modify or suspend aspects of the Cashback Service, or the entirety of it, where we have legal, security, technical or commercial reasons to do so. We will endeavor to give you 30 days advance notice before taking such action, except where it is necessary to take earlier action for security reasons or because of technical difficulties which would otherwise adversely affect the our service. There may also be times when the Cashback Service becomes inaccessible as a result of technical difficulties experienced by us or on the Internet; we will, however, use reasonable skill and care to overcome these difficulties where they are within our control. Please note, however, that we cannot guarantee continuous access to the Cashback Service or any of the content that appears on it.

Nevertheless, we will strive to ensure that any periods of planned unavailability, which you will be informed of when you access the Cashback Service at the relevant time, are kept to a minimum.

For security or other reasons, we may require you to change password or other information which facilitates access to the Cashback Service; however, we will never ask you for your password via email, telephone, or any other means other than through the Site. You are solely responsible for maintaining the confidentiality of your password and any additional identifying information.

Disclaimer and Limitation of Liability:
Disclaimer:

The information and services may contain bugs, errors, problems or other limitations. We and our affiliated parties have no liability whatsoever for your use of any information or service.

Limitation of Liability

The indiancashback Website and its Services will in no way be liable for any direct, indirect, punitive, incidental, consequential or any other damages resulting from:

  • Unauthorized access to or alteration of the user's transmissions or data
  • The use or inability to use the Website or Services
  • Any other matter relating to the services, including, but not restricted to damages arising from loss of use, damage to data or damage to profits arising out of any way whatsoever connected with the use or the performance of the Website or its Services

The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk. The user accepts that they will be solely responsible for any damage to their computers and/ or loss of data resulting from downloading such materials. At no point do we guarantee that the voucher codes or discount deals presented on our website to be completely correct, the user is advised to check these before making any purchase through our Merchants.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Third Party Content:

Third party content and materials may appear on the Site or may be accessible via hyperlinks from the Site. We are not responsible for and assume no liability whatsoever for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of content and materials appearing on the Site or accessible via hyperlinks from the Site.

Indemnity:

You agree to indemnify us against all liabilities, claims and expenses that may arise out of or in connection with (a) any breach of this Agreement by you or through your Account, or (b) any transaction with a Retailer.

Entire Agreement:

This Agreement is intended to contain your entire agreement with us relating to the Cashback Service; we believe it to be fair and reasonable. It replaces all earlier agreements and understandings with you relating to the Cashback Service, except for any fraud or fraudulent representation by either of us.

Changes to this Agreement:

We reserve the right to change this Agreement from time to time, and post the new version on the Cashback Service. When we do so, we will post the new version of the Agreement on the Cashback Service, and the new version of these terms and conditions will take effect, and will govern the Cashback Service and your relationship with us.

General:

In the event that any term of this Agreement is held to be invalid or unenforceable, the remainder of this Agreement shall remain valid and enforceable. You and us are independent contractors, and no agency, partnership, joint venture or employee-employer relationship is intended or created by this Agreement. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.

Keeping this Agreement:

We don't separately file the individual Agreements entered into by Members when they register for the Cashback Service. Please make a durable copy of this Agreement by printing and/or saving a downloaded copy on your own computer. It is offered in English only.

Terms and conditions on Referral program:
  • The refer and earn program is operated by Indiancashback team ("we", "us", “Company”, “Indiancashback.com”, “Site”, “Website”).
  • By subscribing to or using refer and earn program, you agree that you have read, understood and are bound by these Terms & Conditions, regardless of how you subscribe to, or use these Services. In case you do not agree with these Terms & Conditions, in whole or in part, you are advised to not subscribe to our services.
  • Indiancashback.com's refer and earn program is FREE.
  • The referred user who is introduced to Indiancashback.com must be a new user. If he / she is an existing user, his / her purchases will not contribute referral reward / commission to 1st user.
  • To earn the referral reward of 10% cashback, the referred user must sign up on Indiancashback.com and must make a valid, tracked online shopping transaction on any of the 600+ online shopping sites on Indiancashback.com.
  • After a new member (hereafter referred as 2nd user) who joined as referral of the existing user or referring user (hereafter referred as 1st user), successfully completes a Qualifying Transaction, and once we have received the resulting cashback for that qualifying transaction, Indiancashback.com will add that to 1st user’s confirmed referral commissions and will let 1st user to withdraw that along with his / her cashbacks / rewards.
  • We at indiancashback always happy to transfer 80% to 90% of our revenue to users itself, in some stores we even provide up to 95% of our revenue as cashback and in such cases the 1st party (Referred person) will get commission in pro-rata basis, Don't be upset as your referred friend earned more in such case.
  • The commission will be in pending state initially and The commission / referral reward to 1st user will be raised to confirmed earnings when the cashback / reward of 2nd user is raised to confirmed earnings.
  • There are some cases that 2nd user may not avail cashback, such as cancelling the order, returning the product, or such special with retailer. This will cancel the cashback to 2nd user. So automatically the referral reward to the first user will get cancelled or may not raise to validated/confirmed state.
  • If the 2nd user is making a purchase that 2nd earns a cashback / reward less than a value of Rs. 50, then the 1st user won’t get any referral reward / commission.
  • Referral commission is available for all mode of purchases via us excluding mobile recharges & bill payments.
  • You can add your family members but no 1st relatives (Wife, Children, Parents) are allowed.
  • Indiancashback.com will have the final decision on all referral rewards.
  • Indiancashback.com reserves the right to cancel this refer and earn program in whole or in part without prior notice at any time and for any reason.
  • The user understands that all transactions made by him/her are not with us, but with the individual Retailer. You can find more information’s regarding this from our FAQ page. Further, from time to time Retailers may increase or decrease the commission paid – in which case the cashback offer illustrated on our Site may be incorrect. By default, your applicable transactions will be credited in line with the commission reported to us by the Retailer, which may be more or less than the advertised rate. We shall not be liable for any difference in the expected cashback by the Member and the actual Cashback received by the Member.
  • In some special campaigns or for a short offer period, we may offer 100% Cashback to the 1st user which we receive from the advertiser, in such cases you may not be qualified for referral commission.