Frequently Asked Questions (FAQs)

FAQ

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Find answers to frequently asked questions about IndianCashback.com, how cashback works, and tips for maximizing your earnings.

General

General

What is the main purpose of IndianCashback.com?
To provide a free cashback service, allowing users to earn real money back when they shop online at their favorite stores through the platform.
Is cashback the same as a discount?
It's not technically a discount, but you can think of it like one. You pay the full amount first, and then receive a portion back as cash.
Do I need an account to use IndianCashback.com?
Yes, you need to sign up for a free account to start earning and track your cashback.
How can I sign up for IndianCashback.com?
Registration is quick and free; you can sign up using your email or Google account.
How many stores does IndianCashback partner with?
They support over 500 top Indian e-commerce sites and partnered with 600+ Indian & International brands as of 2017.
Can you name some stores partnered with IndianCashback?
Examples include Amazon, Flipkart, Myntra, Ajio, Nykaa, Mamaearth, and MakeMyTrip.
Is IndianCashback a legitimate service?
Yes, the platform states they have paid out significant amounts (lakhs) in cashback and suggests checking testimonials and payment proofs on their site.
How It Works

How It Works

What is the 'Grab Deal' button for?
You click this button on the IndianCashback site for a specific store to be redirected to the store's official website and activate cashback tracking for your purchase.
Do I need a special coupon code when shopping through IndianCashback?
No, typically no coupon code or special checkout process is needed. Just click through via 'Grab Deal' and shop normally.
How is my purchase tracked for cashback?
After you click 'Grab Deal' and are redirected, the system automatically tracks your visit and purchase in the background.
What is the ICB Instant Pay Rupee card?
Launched in 2023 in partnership with Yes Bank, it's a card offering an extra 5% cashback on top of regular offers and aiming for faster cashback approval (under 10 days).
What benefit does the referral program offer?
You get 10% real cash from the transactions your referred friends make on IndianCashback.
How long do referral earnings last?
The 10% referral earning is for life, for as long as your referred person transacts.
Cashback Process

Cashback Process

How quickly does pending cashback appear?
Your cashback usually appears as 'Pending' in your IndianCashback account within 1 to 48 hours after purchase.
Will I be notified when cashback is tracked?
Yes, you will receive an email notification as soon as your cashback is tracked.
Why does cashback take time to get confirmed?
Confirmation depends on the store's return/exchange period ending, which usually takes 30 to 90 days. The store needs to confirm the purchase is final.
What happens to cashback if I return an item?
If an order is returned or cancelled, the associated cashback will likely be cancelled as the store won't pay a commission.
What are the options for withdrawing cashback?
You can withdraw confirmed cashback to your Bank Account (direct transfer), via Cheque/DD, Paytm Wallet, or UPI.
Where do I manage withdrawals?
Go to the 'Payments' section or your wallet section within your IndianCashback account.
Tips & Troubleshooting

Tips & Troubleshooting

Should I add products to my cart before clicking 'Grab Deal'?
No, you should not add products to your cart before clicking 'Grab Deal' to ensure proper tracking.
Can I use other coupon sites or browser extensions with IndianCashback?
No, using other coupon sites or extensions might interfere with cashback tracking.
Why should I disable ad blockers?
Ad blockers might interfere with the tracking mechanism required to credit your cashback, so it's advised to disable them temporarily.
Does shopping in incognito mode affect cashback?
Yes, you should avoid using incognito/private Browse mode as it can affect tracking.
What should I do if my cashback doesn't track?
Contact the IndianCashback support team with your order details for manual assistance.
Company History

Company History

When and where was IndianCashback.com started?
It started in 2013 at NIT Calicut in Kerala.
What was the initial vision of IndianCashback?
To make e-commerce benefits like better prices and customer experience accessible to all Indians, including those in Tier 2 & 3 cities, and to promote online shopping.
What major milestone happened in 2015?
They partnered with Paytm to promote online recharges with 100% cashback offers, helping transition users from paper coupons.
When did IndianCashback move to Bangalore?
In 2016.
Besides direct cashback, what other service did IndianCashback introduce in 2018?
They launched gift cards for over 150 brands, offering high instant cashback (up to 75%) on them.
Why did IndianCashback launch gift cards?
To address issues in the gifting industry, offering recipients choice and preventing unwanted gifts, while providing cashback savings to the buyer.
What happened in 2025 according to the company history?
They welcomed a new female CEO, CTO, and CMO, and highlighted having half of their headcount as women staff, promoting a women-friendly workspace.

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connect [at] indiancashback [dot] com

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